Refund & Return Policy

Refund & Return Policy  LiftxCav

At LiftxCav, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free, 30-day return and refund policy completely free of charge.

📦 Free 30-Day Returns

We accept returns on all eligible items within 30 days of delivery, at no cost to you.

Return Conditions:

✔️ Items must be unused, uninstalled, and in original packaging.
✔️ Must include all accessories, manuals, and parts.
✔️ Proof of purchase (order number or receipt) is required.
✔️ Returns must be approved by our team before shipping back.

We cover all return shipping costs for eligible returns within the 30-day window.

💰 Full Refunds

Once we receive and inspect your return, we will process your refund in full to the original payment method within 5–10 business days.

If your returned item is damaged, used, or missing parts not due to our error, we may deduct a portion from your refund.

🚨 Damaged or Defective Items

If your order arrives damaged or defective:
1️⃣ Contact us within 48 hours of delivery.
2️⃣ Provide photos of the damage or defect.
3️⃣ We will replace the item or offer a full refund at no cost to you.

🚫 Non-Returnable Items

• Items returned after 30 days of delivery.

• Items that have been used, installed, modified, or damaged through improper use.

• Custom or special-order products.

📞 How to Request a Return

Before returning an item, please contact us to get your free return label and instructions:

📧 Email: contact@liftxcav.com
📞 Phone: +1 (716) 296-0571
🏢 Hours: Monday–Friday, 9 AM – 6 PM (EST)

We will guide you through the quick and easy return process.

At LiftxCav, we’re committed to your satisfaction. Shop confidently knowing that you can return your purchase within 30 days free and hassle-free.