Warranty Policy

Warranty Policy – LiftxCav

At LiftxCav, we stand behind the quality and reliability of our products. Every Mini Excavator you purchase from us is backed by a limited manufacturer’s warranty, giving you peace of mind.

📄 Warranty Coverage
All Mini Excavators sold by LiftxCav include a limited manufacturer’s warranty that covers:
✅ Defects in materials and workmanship under normal, proper use.
✅ Coverage period varies by product — please refer to the specific product page or contact us for exact terms.

We’ll gladly help you process warranty claims with the manufacturer and guide you through the steps.

🚫 What’s Not Covered
The warranty does not cover:

• Normal wear and tear.

• Damage caused by misuse, improper installation, or unauthorized modifications.

• Cosmetic damage that does not affect functionality.

• Damage from accidents, neglect, or natural disasters.

⏳ Warranty Period

• Mini excavators: typically 1 year limited warranty (varies by model).

For specific warranty periods and terms for your product, check your product manual or contact us.

📞 How to Make a Warranty Claim
If you believe your Mini Excavator is defective and covered under warranty:
1️⃣ Contact us as soon as possible after discovering the issue.
2️⃣ Provide your order number, product details, and a description of the problem.
3️⃣ Include photos or videos if possible to help us assess the issue.

📧 Email: contact@liftxcav.com
📞 Phone: +1 (980) 530-1353
🏢 Hours: Monday–Friday, 9 AM – 6 PM (EST)

We will work with the manufacturer on your behalf to resolve the issue quickly.

🧾 Proof of Purchase
A valid proof of purchase from LiftxCav is required for all warranty claims. Please keep your invoice or order confirmation for your records.

At LiftxCav, we’re committed to supporting you long after your purchase. If you have any questions about warranty coverage or need assistance, please don’t hesitate to reach out.